Since Marriott founded the programme in 2014, the company has hosted more than 50 Culture Day trainings in over 30 cities and eight countries. During this year, demand for the programme doubled as more hotels as well as corporate customers requested this training.
Marriott offers immersive training experiences for 13 countries and cultures: Brazil, China, Germany, India, Japan, Mexico, Middle East, Russia, South Korea and the US.
“As international travel grows worldwide and Marriott continues to expand into more countries and territories, embracing differences is more critical than ever to ensuring a warm welcome for all,” said Apoorva Gandhi, vice president of multicultural affairs, Marriott International. “Our Culture Day training programmes provide associates with key insights and knowledge about customer cultures.”