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Centara Hotels & Resorts, one of Thailand’s leading hotel operator, continues its support of the country’s medical workers with the initiative of its ‘10,000 Thanks’ campaign dedicated to the heroes working tirelessly for the wellbeing of the people. 

Kew Green Hotels, one of the UK’s leading hotel management companies with over 55 hotels in its portfolio, is expanding into the South East Asia market through a joint venture with Siamese Asset.

Radisson Hotel Group is pleased to announced the appointment of Ramsay Rankoussi as the new head of development for Africa and Daniel Trappler, senior director, development for sub-sahara, as the group continues to increase its presence and renews its commitment to Africa.

R Hotels unveils its new website and mobile application to allow users to conveniently book at its seven properties in the UAE.

UAE-headquartered hospitality company, TIME Hotels, is extending the positive impact it is making on local and regional communities during the COVID-19 crisis, by offering medical workers on the frontline, a complimentary stay at a choice of two of its properties in Dubai.

Centara Hotels & Resorts, one of Thailand’s leading hotel operator, recently donated 1,500 food boxes to the Thai Government’s Public Relations Department, as part of its ongoing efforts to help those communities and individuals most affected by the COVID-19 pandemic.

Accor, a global hospitality leader, and AXA, a global leader in insurance, announced an innovative strategic partnership to provide medical support to guests across the 5,000 Accor hotels worldwide.

Best Western Hotels & Resorts (BWHR) was the first hotel brand to set a high level of cleanliness with the roll out the I Care Clean programme in 2012.

Using this current downtime to prepare future operations for a post-COVID-19 business environment is a must for lodging companies, said GlobalData, a leading data and analytics company.

Ralph Hollister, travel and Tourism analyst, GlobalData, commented, “It has become a necessity for hotel companies to furlough staff, halt expansion plans and impose pay cuts on employees. However, it is important that hotels also incorporate long-term, forward-thinking strategies that address how operational efficiency can be achieved when the impact of COVID-19 lessens.”

Upskilling remaining team members could be invaluable, teaching staff a range of different skills involving different operations within a hotel will increase their skillset, whilst allowing the hotel to fill a range of positions if other staff members are still off work due to COVID-19. This will allow service quality levels to be maintained which is highly beneficial for a hotels image.

Hollister continued by saying: “Companies could also re-evaluate services and policies. Management should take the time to look at where the company has received negative feedback in the past and see if they can rectify it to enhance its reputation for the future.”

 

Accor is offering a day-use room package across 10 hotels in Bangkok to guests who need a private office space for the day.

Bangkokians who are desperately looking for a spacious hideaway to get their job done or who need a quiet place to focus on an important project can now book a room for up to eight hours between 8:00 - 20:00 in 10 hotels.

Participating hotels are located all over Bangkok to enable local residents to select a private office location that is close to their homes:

• GRAND MERCURE ASOKE RESIDENCE
• GRAND MERCURE BANGKOK FORTUNE
• PULLMAN BANGKOK KING POWER
• PULLMAN BANGKOK SUKHUMVIT
• VIE HOTEL BANGKOK MGALLERY
• ibis Styles Bangkok Sukhumvit Phra Khanong
• IBIS STYLES BANGKOK SUKHUMVIT 50
• NOVOTEL BANGKOK ON SIAM SQUARE
• NOVOTEL BANGKOK SUKHUMVIT 20
• MERCURE BANGKOK SUKHUMVIT 11

Accor’s first priority is the safety and wellbeing of its guests and staff. The group is closely monitoring the current situation and has instructed its hotels to implement additional hygiene measures across the network.