Being a high-end hospitality haven, the metropolis reflects hoteliers’ efforts to win the loyalty of discerning guests by maintaining superior services and customised offerings.
Wu elaborated that an ability to create wow moments is what further creates strong relationships with guests. And it appears that Hong Kong hoteliers and travel providers mix the right ingredients to stand-out and exceed any expectations.
Pottinga, exemplified that the trend of luxury guests travelling as large families lead to developing more flexible accommodation along with a designated Very Important Kids (VIK) Programme, a scheme for privileged kids.
Elaborating on the bespoke facilities, he further mentioned the recently launched HP Club membership programme, boasting exclusive benefits along with the property’s one of a kind private pier that fits with the guests’ privacy along with requirements, offering exclusive access of off-site events with chartered boats, including touring the city through its waters.
Shedding more light onto hoteliers’ ability to meet guests’ special requests, Wu, unveiled, ”We once turned our function room into settings of Hong Kong in the old days for an event of our guests.”
To attain to individual desires of opulence-seeking guests, she underlined an inevitable role of the concierge team facilitating private designated excursions led by local tastemakers, with a limousine transport option.
Harris, summarised, “[…] Specialising in creating personalised travel experiences for travellers who have done and seen it all and tailor-made itineraries to fit into our clients’ exact requirements is our forte. […]”
Hong Kong is a symbol of genuine extraordinary hospitality with no limits imposed on discerning travellers’ ideas when it comes to collecting unforgettable memories.
The ability of service providers to go the extra mile in catering for affluent guests redefines the high standards of luxury travel, motivating opulent visitors to return to this cosmopolitan yet oriental hub, which appears to have it all.