The official announcement was made at the opening ceremony of Limassol Boat Show 2019, this May, in the presence of government officials, selected guests, yachting entrepreneurs and media representatives. The award was presented to Tom Lord, marina manager, Limassol Marina, by Tony Dye, The Yacht Harbour Association.
Jointly administered by UK’s The Yacht Harbour Association (TYHA) and Australia’s Marina Industries Association (MIA), this global scheme aims at raising standards in marinas across the world that provide high-quality customer-centric services.
The evaluation comprises 89 separate Gold Anchor criteria, covering all areas of the marina operations, with a particular focus on facilities, customer service and infrastructure. Hence, the scheme helps customers in the evaluation and selection of marinas aligned with their needs, while overall contributing to continuous business improvement.