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OpenTable pilots centralised reservations on GuestCenter OpenTable pilots centralised reservations on GuestCenter

OpenTable Pilots Centralised Reservations on GuestCenter

OpenTable, one of the world's leading provider of online restaurant reservations and part of Booking Holdings, unveiled the pilot of a new centralised reservation feature for restaurant groups within its flagship product, GuestCenter.

This new reservation view is the first in a suite of features designed to streamline operations through group-level tools for planning, management, and business intelligence; all in one dedicated group platform.

"We have listened to our restaurant partners, observed a growing need to centralise operations, and understand the increasing pressures of managing the bottom-line in today's food and beverage industry. Elevating levels of hospitality while increasing operational efficiencies is our shared goal, and we are pleased to announce that operators can now do this with greater ease within GuestCenter," said Jon Morin, senior director of product management, OpenTable. "With a central platform to manage and monitor reservations and new group-level metrics and features, the feasibility of moving to a centralized operating model just got easier for all groups."

This GuestCenter group platform works for a wide-range of hospitality groups, from sister-restaurants and multi-unit brands, to nationwide restaurant chains, hotels and resorts. The new features provide these groups with a top-down view of their overall operation, a way to manage user access at the group level, and view and book availability across all restaurants.